3 Ways How AI Will Augment the Human Workforce


The question in the AI market is no longer about whether AI can affect the workplace and the human workforce. Instead, the raging curiosity in the market focuses on a series of interlinked concerns: When will the AI Wave occur? Will robots replace the entire human labor force? What would the end result appearance like?

The answers to these concerns? Well, AI is occurring today in front of our eyes. The services this innovation offers differ from self-driven complex processes to the insights and recommendations you get while scrolling through social media. With the impact already visible, one can certainly say that AI will belong to the workforce, but not change it.

The typical worry that robots will quickly take control of and take numerous tasks is an example of the concept of singularity. While we don’t blame humans for believing this method, since they have actually been forced to think a lot in these non-existing changes through the media, the merger of AI and the office will be based more on the concept of multiplicity then singularity. Work environments with multiplicity incorporate a diverse group of robots and people together to increase efficiency and achieve outcomes that neither of these diverse groups might have achieved working alone.

Multiplicity is therefore the single most essential concept that completely discusses the entry of Artificial Intelligence to the marketplace. The growing interest in Multiplicity by entrepreneur is justified, as it enables makers and humans to innovate and team up together to resolve their issues.

Tata Communications has worked on the concept of Multiplicity, and just recently exposed a research study entitled ‘AI will diversify human thinking and not change it.’ As a happy partner of Tata Communications, I have actually been approved access to this details and have summarised key points from the study below.

Key Findings in the Study

The recent study by Tata Communications is based upon thoughtful and particular input from over 120 magnate. Organisation leaders surveyed as part of this report are forecasting the potential effect of AI in the office and are presently utilizing it for various purposes. In a shift from the dystopian views currently held by a few loud voices, this report breaks the pattern and introduces a new set of chances relating to the merger of technology and people in the workplace. Simply put, AI can diversify the method people believe, instead of change it.

Almost 90 percent of the company leaders surveyed as part of the study thought that cognitive diversity in the work environment is incredibly essential for running a successful organization. Supervisors in the contemporary office want staff members to think differently and experiment with their typified ways of issue solving. While anticipating such cognitive variety was a bit challenging in the past, the function AI can play in the labor force suggests that companies can expect higher rewards in the future. AI systems will help augment human efforts in the office and stimulate cognitive diversity that benefits the organization.

The research study also revealed that 75 percent of participants anticipated AI to produce brand-new functions for staff members. This is a clear sign that AI is not going to replace human tasks, but will instead increase effectiveness and shift humans’ functions and even produce brand-new positions for workers that provide meaningful work better suited to human beings’ strengths.

Interestingly, 93 percent of respondents believed that AI will boost the decision-making abilities of the organization. When they matter most, there is no doubt in the truth that AI hosts immense capacity for delivering insights in the heat of the moment. With choice makers presented with the right insights at the correct time, they will be able to make more educated and forward thinking choices.

Three Ways How AI will augment the Human Workforce

Having gone over the findings from the research by Tata Communication and the enormous capacity for people and AI to co-exist and achieve increased efficiency, we will now clarify the three ways through which AI will augment the skills of the human workforce.

With evidence to suggest that the human workforce is not going anywhere any time quickly, listed below we will turn our attention to the crucial problem of how AI will boost the human labor force.

Potential to Help Individuals Become More Curious, Agile and Nimble

AI’s increasing existence in the office will alter the skills that businesses anticipate from their workers. The method people believe will be more vital than ever, which is why the recruitment process will likely change for the much better.

This people-CENTRIC view would champion imagination, curiosity, and experimentation as characteristics that humans boast about. Instead of being at the organisation end of things, human beings will now dedicate more time to what human beings are great at; including value, thinking about new company concepts, innovative problem solving and constructing significant relationships with customers and stakeholders.

AI Can Enhance Human Collaboration

Rather than thinking of substituting Artificial Intelligence into various business procedures, organizations would benefit more from considering how both machines and people can work together to develop a partnership higher than the sum of its parts.

The start of this partnership can signify terrific things for companies and might even assist them establish their organisation offerings to deliver considerable gains in efficiency.

Collaboration between people is likewise likely to increase with the usage of AI, as the technology has the capacity limitation the presence of silos and other barriers to cross-organizational partnership, eventually making the company a better, well-oiled machine for the future. AI can also compensate for human mistake and more increase cooperation in the process.

AI Has the Potential to Enhance Cognitive Diversity within Groups

Perhaps the biggest advantage of AI includes its capability to improve the intellectual variety and cumulative intelligence within a work environment. Both machines and human beings will match each other’s strengths to come up with varied ideas that show the strength of AI’s execution.

While humans can work towards bringing up concepts, innovative solutions, and action strategies, AI systems can work as the devil’s supporter and difficulty fundamental assumptions. These systems will negate creative defects such as vampire creativity and groupthink among numerous others.

Impact on Businesses

Vinod Kumar, CEO and Managing Director at Tata Communication, thinks that, “AI is now being viewed as a brand-new classification of intelligence that can match existing classifications of emotional, social, spatial, and imaginative intelligence. What is transformational about Multiplicity is that it can improve cognitive variety, integrating categories of intelligence in new methods to benefit all businesses and employees”.

This change will affect companies in the following methods:


The structure of work will change, and there will be a requirement for higher versatility and dexterity. Organizations will want workers who are prepared to offer the agility and flexibility that AI systems require to be leveraged to their max potential.

Replacement of Existing Jobs

Humans will toned to increase their ability in a quote to adjust with changing organization settings, structures and tools. Existing jobs will be replaced, and humans will lean towards analytics more than anything else.

Lifelong Learning

One thing that AI promises to do is set the tone for a period of lifelong knowing. AI is not a fad you can follow for a month or 2 and after that desert. With the rapid rate of technological advancement, organizations today identify it as a lifestyle shift that needs consistent knowing.

You can see the full report by Tata Communication by downloading it from here.

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